TERMS & CONDITIONS

Terms governing the use of SSRBIO and our services.

By accessing this website, browsing products or placing an order, you agree to the following terms and conditions. Please review them carefully before using our services.

Website Use

Acceptance of terms

Accessing or using SSRBIO constitutes acceptance of these Terms and Conditions. If you do not agree with these terms, you should discontinue use of the website and related services.

Research Products

Product information

Product descriptions, specifications, purity values, testing information and other content are provided for informational purposes only. Customers are responsible for reviewing product information and ensuring compliance with local laws and regulations before placing an order.

Pricing

Final price guarantee

The amount displayed at checkout is the final amount charged by SSRBIO. No additional customs invoices, brokerage charges, delivery surcharges or hidden fees will be requested after payment for covered shipments.

Shipping

Delivery estimates

Delivery estimates displayed on the website are provided as guidance only. Actual delivery times may vary depending on destination, carrier performance, customs processing and local conditions.

Delivery Protection

Refund or reship policy

Eligible orders are protected under the SSRBIO Final Price Delivery Guarantee. If a shipment does not arrive successfully within the protected delivery window, SSRBIO may provide a replacement shipment or refund following review of the order and tracking information.

Payments

Cryptocurrency transactions

Cryptocurrency transactions are irreversible once confirmed on the blockchain. Customers are responsible for selecting the correct network, wallet address and payment amount when completing payment.

Order Cancellation

Changes after payment

Orders may not be cancelled, modified or reversed after shipment processing has begun. Requests submitted before fulfilment begins may be reviewed on a case-by-case basis.

Liability

Limitation of liability

To the maximum extent permitted by law, SSRBIO shall not be liable for indirect, incidental, consequential or special damages arising from the use of this website, products, services or delivery networks.

Policy Updates

Changes to these terms

SSRBIO reserves the right to update or modify these Terms and Conditions at any time. Continued use of the website following changes constitutes acceptance of the revised terms.

Important Notice

By placing an order, you acknowledge that you have reviewed product information, understand the applicable shipping and payment policies, and agree to these Terms and Conditions.

Need Help?

Questions regarding shipping, payments or order protection?

Review our shipping policy or contact support for assistance.