Your privacy and personal information matter.
SSRBIO is committed to protecting customer information and maintaining a secure purchasing experience. This policy explains what information we collect, how it is used and the measures we take to safeguard it.
Information provided by customers
When placing an order, contacting support or creating an account, we may collect information such as your name, email address, delivery address, order details and communications with our team.
Order fulfilment and customer support
Information collected through our website may be used to process orders, provide customer support, communicate order updates, improve our services, prevent fraud and maintain website security.
Cryptocurrency payments
SSRBIO does not store private wallet keys or sensitive payment credentials. Cryptocurrency transactions are processed through blockchain networks and associated payment infrastructure.
Website usage information
Our website may use cookies, analytics tools and similar technologies to improve performance, understand visitor behaviour, enhance security and provide a better user experience.
Limited third-party access
Information may be shared with trusted service providers involved in order fulfilment, website operations, customer support or legal compliance. We do not sell customer personal information to third parties.
Protecting customer information
SSRBIO implements reasonable technical and organisational measures designed to protect customer information from unauthorised access, disclosure, alteration or misuse.
How long information is stored
Information may be retained for operational, accounting, security, fraud prevention and legal compliance purposes for as long as reasonably necessary.
Access and correction requests
Customers may contact SSRBIO regarding requests to access, update or correct personal information, subject to applicable laws and operational requirements.
SSRBIO is committed to handling customer information responsibly. We collect only the information necessary to operate our services, process orders and provide customer support.
Questions about privacy or data handling?
Contact our support team if you have questions regarding this Privacy Policy or your information.